Warranty Request

We pride ourselves in the reliability and performance of our products long term however in a rear occasion where something goes wrong you can be rest assured that we will be here to help you.

OUR POLICY

Major fault

  • We will replace, repair of refund at the choice of buyer

Minor fault

  • Replace or repair at the discretion of Optimum ProX

The above policy will be fulfilled when

  • We  have receive a failed item back to test before dispatching a replacement.
  • and the warranty period of replacements continue the remaining time of original warranty.

Our warranty period varies per product and is detailed within each product page.

LASER Driving Lights 2 Years Manufacture Warranty
LASER Light Bars 2 Years Manufacture Warranty
LED Driving Lights 2 Years Manufacture Warranty
LED Light Bars 2 Years Manufacture Warranty

 

LIABILITY

Optimum ProX Lighting shall not be liable for indirect, special exemplary, consequential or incidental damages arising from any failures, defects or miss used goods including death, property damage, or personal injury.

Optimum ProX shall not be liable for installation and or removal costs during troubleshooting or exchanging goods.

Optimum ProX shall not be liable for any costs incurred during packaging and handling returns, exchanges or replacements.